A passenger who requires to book a ticket has to visit APSRTC Reservation counter or any Authorized Ticket Booking Agent's counter.
There is a printed "Integrated requisition form for reservation/cancellation/ postponement/ preponement".
The Passenger has to fill up the columns of the form and present it before the reservation clerk/ATB Agent along with fare amount.
ADVANCE RESERVATION THROUGH CREDIT CARD :
Credit card facility has been introduced to enable advance reservation of tickets on the strength of credit cards and has been implemented at MGBS/Hyderabad and JBS/Secunderabad w.e.f. 1.12.2001 duly having a tie up with Citi-Bank.
The salient features of the credit card Reservation facility are:
RESERVATION THROUGH TELEPHONE :
The system of reservation of tickets on telephone and door delivery has been introduced from the year 1995. As on date, this facility was offered to 25 cities/ towns like Vijayawada, Hyderabad, Guntur , Anantapur, Bangalore, Cuddapah, Eluru, Kakinada etc.
AUTHORIZED TICKET BOOKING AGENTS IN REGION :
To extend ticket reservation facility to the doorsteps of the customer and to improve the sale of tickets in Twin Cities, the scheme of computerized reservation system was introduced during the year, 1998. About 50 Computerized ticket booking centres are available apart from MGBS, JBS and Dilsukhnagar. Through the private computer ticket booking agents, daily 2019 tickets are sold on an average realizing an amount of Rs.3,23,727/-.
LINK TICKET SYSTEM TO TIRUMALA & TIRUPATI :
On reaching Tirupati (to avoid waiting in queue for purchase of tickets to proceed to Tirumala), the system of link tickets (Rs.16/- for ordinary and Rs.20/- for Express) to Tirumala has been introduced. These tickets are available at all the advance reservation counters and with the service conductors of Tirupati bound services.
Similarly, both up & down journeys ticket ordinary Rs.32/- , Express Rs.40/- can be purchased for onward and return journey from Tirupati to Tirumala. (These tickets are sold at all our Bus stations and through conductors of Tirupati bound services).